In today’s fast-paced world, reliability and potential are key to a successful business. Not all businesses have to deal with this alone, however; that’s where Comcast Business comes in. Comcast is a leading provider of cable, entertainment, and communication services in the U.S., offering businesses innovative ways to stay ahead in competitiveness and creativity. They’re driven by a spirit of enterprise, helping businesses quickly adopt strong ideas and revitalize themselves.
So, what exactly is Comcast Business? It’s a part of Comcast that focuses on marketing, selling, and providing Internet, phone, and cable services to businesses, separate from their consumer brand Xfinity. Back in 2012, Comcast Business experienced a significant 34% growth, with sales hitting $2.4 billion. By 2013, sales rose by another 26%, reaching $3.2 billion.
Comcast Business Communications was formed from a merger of three smaller businesses and offers Internet Service 2.0. In 2000, it received a $6.5 million grant from New Jersey’s Economic Development Authority, boosting their business employment incentives. By 2001, Comcast had expanded this communication arm into Baltimore, with plans for further investment of $250 million across eight new locations.
Why should businesses choose Comcast? Their products and services are highly adaptable and tailored to meet the unique needs of companies. Comcast emphasizes outstanding customer service by assigning a dedicated Account Executive to ensure the best customer experience.
As a former small business, Comcast understands the challenges small companies face. Starting with just 1,200 clients, they’ve grown into a leading technology provider, assisting over 2 million businesses. Some of the benefits include their powerful network, which encompasses 600,000 miles of HFC and fiber optic cables, and covers 29 regional networks across 39 states. Additionally, they offer around-the-clock support, with 5,000 skilled experts ready to assist and a consumer portal packed with peer-to-peer forums and helpful articles.
Their network is designed for both current and future needs. Comcast Business offers one of America’s most advanced fiber-optic networks, providing speeds up to 100 Gbps, ensuring reliability and the ability to scale up as required. This extensive network manages massive volumes of data, including 6 terabytes of Internet traffic daily, 142 million phone calls, 136 million emails, and 12 million voicemails.
Customer support is a major pillar of Comcast Business, as they continuously monitor their comprehensive network to ensure optimal performance. Their dedicated national account team is readily available to address any needs. They also excel in resilience, ensuring that businesses won’t suffer during natural disasters due to their proactive network monitoring and problem-solving strategies.
Comcast Business specializes in providing fast, dependable Internet with enhanced WiFi, 4G LTE Internet backup, and advanced cybersecurity solutions, all with dedicated 24/7 support for businesses. They offer Ethernet Dedicated Internet with fiber-based access—ideal for data-intensive applications like online conferencing and cloud storage, with speeds reaching 100 Gbps.
Overall, Comcast Business is committed to supporting businesses with cutting-edge technology and services that ensure they stay connected and seize daily opportunities. Whether you’re a large enterprise enabling remote work or a small business looking to expand, Comcast Business provides the necessary technology and expertise to navigate various challenges.
Comcast Business offers dedicated customer support, ensuring their extensive network is monitored by skilled technicians to enhance performance. They are crucial for both small and large businesses, providing reliable connectivity, advanced communication solutions, and scalable TV services. For startups and entrepreneurs, Comcast Business offers fast, reliable Internet, advanced phone systems, and customizable TV programs to foster innovation and growth.
Their focus on data security and privacy involves using modern safety measures, including firewalls and encryption, to safeguard business data. As more companies transition to cloud-based solutions, Comcast Business offers scalable plans with high upload speeds for easy cloud access and efficient data transfers.
